An Interview with Mark Hibbins, Technical Director at Intelligent Retail.
What’s the current hot topic in retail development?
“Mobile technology is one of the main topics being discussed by customers and retailers on the subject of EPoS and multichannel retail.”
What are the benefits of using mobile technology?
“We have seen how some of the major chains have deployed mobile solutions to enhance customer service with impressive incremental revenue results. We know from talking with our customers that mobile devices at point of sales are gaining interest from independents as well. They can offer so much more flexibility than a traditional till and they also provide sales support solutions that are not as feasible with a fixed till that only the shop staff can view.”
What’s next for Intelligent Retail?
“It’s a very exciting time in retail at the moment with mobile technology potentially changing how EPoS is used is store. The ability for a retail solution to work across different types of fixed and mobile devices allows closer interaction with customers. We have been looking at how this can best be leveraged for independents. After listening to valuable feedback from our retailers, we are working on a number of development projects to build a highly flexible mobile retail solution. Watch this space!“
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