The service includes:
Time: Up to 2 hours of Specialist Amazon Training including training media, if required.
Type: Remote training
AMAZON 1 TRAINING – INTRODUCING AMAZON
• USING AMAZON CATEGORIES
(Amazon use their own categories – show how to populate the Amazon Tab within the Connect multichannel centre)
• COPYING PRODUCTS INTO AMAZON CATEGORIES
(copy and paste or drag and drop your products into the relevant categories. Show how to search your product in Amazon to see which categories your competitors use)
• AMAZON TABS. PRODUCT INFORMATION WINDOW, FEED ESSENTIALS, FEED DETAILS, FEED RESULT
(explain the requirements for each white ‘field’ box on the Amazon listing Tabs. Show the effect of changing the product data within the feed details. Explain how essential correct completion of the yellow ‘field’ boxes is to ensure completion of a listing)
• MASS CHANGER. CHANGE BULK LISTINGS AND SAVE TEMPLATE
(explain the default settings that listings will have. Filter stock tree to change listings in bulk. Mass Price Changer feature is available – please ask for pricing)
• FULL TEXT EDITOR AND IMAGE
(Show how to add full text to a listing and explain image size requirements for Amazon)
• ONLINE/OFFLINE BUTTON
(show how to use the Online/Offline button for uploading products)
• FEED ERRORS
(Correct feed errors and resubmit products)
Training Prerequisites/Rules:
• Amazon will not accept any product without a relevant barcode.
• Amazon may not use your picture and description; they will use the current listing information. If this information is incorrect, you can request a change to be made by Amazon.
• Different information can be uploaded for all of your different eChannels; this can be changed in the configuration setup.
AMAZON 2 TRAINING – ADVANCED
• ENSURE AMAZON ACCOUNT IS CORRECTLY SETUP
(Review and make necessary changes)
• POPULATE THE FIRST 25 PRODUCTS
(See Training Prerequisites/Rules below)
• SHOW HOW TO COMPLETE ALL ESSENTIAL LISTING BOXES TO SUCCESSFULLY COMPLETE A LISTING
(Usage of the Mass Product Changer – please ask for pricing)
• FIX FEED ERRORS
(Correct feed errors and resubmit products)
• AMAZON SELLER CENTRAL KEY POINTS
(How to manage your inventory, competitor prices, use the buy back box etc.)
• FULL TEXT EDITOR – HTML
(Show how to display HTML errors will show customer errors. Show how to correct these errors before uploading to Amazon)
Training Prerequisites/Rules:
• 25 products need to be available for the IR Trainer to submit for you e.g. ready to add to the Amazon sales channel Tab within the Connect multi channel centre.