Be part of the UK’s largest online shopping location
eBay is the number one online shopping destination in the UK with millions of people browsing and buying products. According to Retail Week figures eBay has around 13% market share online, compared to Tesco which has around 1%.
1 eBay is moving towards business sellers and is becoming very appealing to independent retailers.
2 eBay now sells more fixed price items than it does auction items.
3 People like eBay for many reasons. It is familiar. It’s easy to find items. The community ethos develops trust. If a seller has a very high feedback rating then they are probably trustworthy. Paying for items is easy. With PayPal you don’t have to enter your credit card details each time so buying is simple and hassle free.
4 eBay feedback rewards retailers for delivering a high quality service, a value held by most specialist independent retailers.
5 Many retailers use eBay to increase their customer database. It is much easier to convince an existing customer to buy off you than someone that has never heard of you before.
6 Having a quality shop on eBay can help communicate and reinforce your brand.
7 eBay is a useful channel for getting maximum recovery rates on end of line or excess inventory.
8 eBay has a mobile platform that will present your products on the smaller screen.
9 Open a shop on eBay for a small monthly fee.
Connect can help
Sounds great… but it’s often just so hard to do. Adding and managing all your items is fiddly and time-consuming. Managing stock is almost impossible across the different channels. This means reduction in customer service, eBay feedback ratings go down,so does your reputation and this results in fewer sales. What is needed is an easy way to list products, a central way to fulfill orders and a centralised stock control.
An easy way to drop items onto eBay without having to type the basic product information in again. Image a system that will update eBay when you have sold your last item on your website. A system that collects eBay orders and presents them to you alongside orders from your website and telephone sales. eBay would become a closer part of your business, allowing you to more easily deliver a good service to your customers and boost your profits.
Introducing eBay Connect
eBay Connect gives you end to end integration with eBay and your stock system. This is not the same as a simple feed that other suppliers offer. eBay Connect can make life easier – from adding products to fulfilling orders.
Sell more because you can more easily send multiple products to eBay. Stock control will work alongside your other channels. Keeps it simple and manageable. Orders from eBay will come back to your Connect system. This is a complete integration where, for simple item listings, there will usually not be a need to go to eBay. Do it from Connect!
Multiple and International eBay stores (Beta)
You can have up to 3 different eBay stores in Connect. Connect also supports international stores in Ireland IE and Australia.
What information is shared with eBay?
Upload products to eBay in a click. Product image*, full description, short description, override short description, price, override price, discounts.
General product attributes
Select eBay categories
Colour / size variations handled
Manage stock control
Manage order fulfillment
Central reporting
Central finance
Central customer database
Manage eBay product templates in a click
You can still handle some specifics in eBay directly
Feedback
Returns
Some specific product attributes (general attributes are handled in Connect)
Other specific eBay features
What you will need to get started
1. A Connect Multichannel System enabled with the eBay Tab. Please contact us for details.
2. An eBay seller account that supports bulk listing by 3rd Party Applications is required. eBay has its own seller policies that change from time to time so please make sure you check with eBay before signing up to this service.
Product Code: 119
Price: £270+VAT + A monthly fee of between £14 – £67 + VAT depending on the number of products you wish to list on eBay