Loyalty Card Program
Encourage customers to return to your shop and your website with loyalty points. These are earned whether items are purchased in-store or online. Once your chosen loyalty point threshold is reached, a voucher is automatically created for that customer. It is printed at the till to be handed over the counter or delivered with the purchased items. You just set it up in the back office and then every time your customer buys their loyalty points will be accumulated.
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How It Works In Connect
When a customer signs up to your customer loyalty scheme, do the following:
1. Check the customer already has an account with you (they may have purchased on your website and created an account that way). If they do not have an account, create a new one by clicking CLU then click the NEW button.
2. Pick out a new Loyalty Card and scan the barcode into the ‘Biometric’ field in the customer record.
3. Give the card to the customer.
When a customer comes back in the shop and gives you the card here is what to do:
1. Click CLU.
2. Scan the card into the ‘Biometric’ FILTER on the top of the screen. Assign that customer to that transaction. If this is an ‘On Account’ purchase you may wish to do a security check to ensure the person is that customer (and they have not stolen the card). Do this by asking for the postcode or telephone number and checking on the Customer screen.
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How To Get Your Loyalty Cards Printed
Printing
Please contact ncs@intelligentretail.co.uk for design and pack price options
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