With the advent of the 2012 London Olympic Games many organisations are looking at Emergency Planning and this is a timely point to look at your own plans. Emergency planning is the process of preparing in advance in case of a major unexpected event. This document is aimed at helping you plan for your own
This guide describes the main stages of how to carry out a manual stock take so you can create accurate levels of stock. 1. At your main site (e.g. site 1) you will need to carry out a stock take where members of staff record how many items of stock you have. 2. To do a
This document guides you through using and assigning multisite replenishment settings. From the Back Office, open the Active Stock Tree. Highlight the article you wish to assign the settings to. Click ‘Replenish’ located to the right hand side of the Active Stock Tree window. The ‘Site Replenishment’ window will be displayed. Change the type of
This help-sheet will guide you through the configuration changes and documentation required to invoice business customers. The invoice documentation will show the VAT rate line by line with the VAT amount due also shown in the document totals. Configuration Settings These settings will allow the VAT rates to show line by line on the invoice
In this guide we will look at how you can add Security Roles to your Staff. You could use this to allow or restrict access to all areas of the Connect Till system. Getting Connect Ready You will first want to make sure that you have assigned Swipe Codes to your staff and that they
Reward Your Customers This document describes, the settings for a Customer Loyalty Scheme which are configurable within the Connect Platform, how to show loyalty points on a till receipt and how to view the number of points a customer has accrued. Where to find Customer Loyalty Settings In Back Office, click on “Tools” in the
This document will guide you through setting up multiple eBay shops within the Connect Multichannel Centre. Pre-requisites In order to use eBay Connect you will be required to have set up an eBay store and have a linked PayPal account associated with it. For further information on setting this up please visit http://stores.eBay.co.uk/ and ‘open
This guide will show you how to add a Hot Key to Cafe Connect. This is used when the configuration setting for Hospitality mode has been enabled. From the Till front you will need to right click when in Hospitality mode and select ‘Add’. Now from your Active Stock window, select the Hot Key you wish
This guide will show you how you can merge duplicate accounts within Connect. First you will need to make sure you are in the ‘Back Office’ of Connect and click the ‘Customer’ icon. The ‘Customers’ window will now show where you can click on the ‘Merge Customers’ button. You will now be presented with the
Keep Track of your Till This document describes how to create No Sale Reason Codes and modify the default reason codes supplied with the Connect Platform. [su_divider] What are No Sale Reason Codes No Sale Reason codes enable you to predefine (and therefore track) reasons as to why the No Sale button has been pressed
