This help-sheet guides you through processing damaged goods where a return does not require the item(s) to be put back into stock. At the Till, scan the customer’s receipt. Every Connect receipt has a unique barcode. If for some reason the barcode does not scan, enter the R0000XXX number that appears under the barcode. The details of
This document explains the process for taking orders through the Connect Till where the customer is not present. From the till, click on the button to the left of the label ‘Active Stock/Over the Counter’. The Change Article Brochure window will appear. Select ‘Sales Order’ by clicking on the radio button or the label ‘Sales Order’. Click on the button
This helpsheet covers some hints and tips on using receipts and gift receipts on Connect. Allow Printing of Gift Receipts Go To Back Office. Click on “Tools” and then “Configure”. Open “Security” and click on “Allow Printing of Gift Receipts”. Set this to “Y”. Restart Connect. [su_divider] Printing a Gift Receipt with a Transaction On
This document describes how to create a Web Shop within Connect to enable the upload of products, their descriptions and images to your website. The easiest way to create a web shop is dependent on pre-created products in the Active Stock Tree. Upload of the Web Shop is dependent on an existing Connect Website. The
This help-sheet describes the main stages of how to set up your Sagepay account and how to configure Connect for it. Prior to following these steps please ensure you have addressed the following address:- Obtain an Internet merchant account (e-merchant account) with an acquiring bank so that payments can be processed. Sage Pay is an approved payment
Postcode Anywhere can be integrated into Connect for use at the till or on your website. Please visit www.postcodeanywhere.co.uk for details of pricing and purchasing credits for your account. This document describes how to set up your Postcode Anywhere account so that you can look up addresses automatically in your Connect software and for your
High quality, clear and consistent images are a very important part of a successful website. Your Connect product makes it easy to keep images a consistent size whilst keeping quality at a maximum. Connect includes an automatic image resizing system similar to that used in professional graphics packages. This whole system works in a way
This document will guide you through how to process sales from your eBay channel within the Connect Multichannel Centre. Pre-requisites In order to process sales from eBay Connect you will have already set up the eBay channel within the Multichannel centre by using the help sheet ‘eBay Connect Setup Guide’. Note: The orders will download
This document will guide you through how to process sales from your Amazon channel within the Connect Multichannel Centre. Pre-requisites In order to process sales from Amazon Connect you will have already set up the Amazon channel within the Multichannel centre by using the help sheet ‘Amazon Connect Setup Guide’. Note: The orders will download
Mass price changing Price changes can be performed using the filters within the Stock window to give greater flexibility to target the products which require more specific price changes. Prices changes can be applied to: ● trade only prices, or ● retail only prices Prices can be increased or decreased by the following methods: ●
