We offer four choices of payment provider for your online business: Windcave (formerly known as Payment Express), Opayo (formally known as Sagepay), Worldpay and PayPal. Windcave offers a secure, reliable, all-in-one payment solution that can scale with your business. With support for Apple Pay, PayPal and all major credit cards consolidated within one payment provider,
This document describes how to set up your delivery charges on your website using the weight of the product. What is Carriage by Weight? Carriage rate charged for the exact weight of the products ordered. What is a Carriage Region? A carriage region is the way to determine differing delivery regions for which you wish to
This guide is intended to change how the icons are presented to you in hospitality mode. This will allow you to make a simple configuration change to hide the text and banner on your icons. Default View By default, Cafe Connect displays all created icons with a banner background and the text of the product. Before
From time to time payment providers will ask you to update payment logos or the cards that they accept on the website. This guide will cover downloading your existing logos for updating. These can then be uploaded via the content editor back to your website. On your website home page scroll down to the footer
What are Stock Locations? The Connect Platform enables you to create alternative stock locations to your primary site (i.e. shop). These locations could be warehouses, lockups, or even your stock cupboard. Quantities of stock can be held against these locations, when the stock is moved physically the movement should be replicated on the Connect Platform.
In this document we will go through how to personalise the content that is printed out on your receipts. In the ‘Back Office’ go to ‘Tools’ and select ‘Configure’. Go to the ‘Configuration’ tab. Locate and expand the ‘Receipt Printer Personalisation’ folder. You will now need to locate and expand the sub-folder called ‘Receipt Options’.
This document describes how to add new staff members to the Connect software and how to enter a swipe code. Creating a Staff Member and Swipe Code In the Back Office, click the big Staff icon at the top of the screen. The Staff Management window will now open, press the ‘New’ icon to begin
This document describes the security settings that are configurable within the Connect Platform and their use. Security Settings within the Connect Platform Identify Till Operator This functionality enables you to identify a member of staff at the till and gives the ability to review who is selling at the till. Changing the setting to F
This helpsheet will guide you through adding your logo to your receipts and gift vouchers when using an Epson USB receipt printer. Personalisation of Receipts Create and save your company logo as ‘receipt-header.bmp’. The file type should be monochrome bitmap. This image should be set to 492 x 242 pixels. Using Windows Explorer, navigate to C:/IRConnect/Live/images/print and
This guide will show you how to add your own logo to documentation such as; Picking/Despatch notes, Quotes, Retail Receipts and Invoices. To start with, make sure you have closed down the Connect software. Select your company logo. Rename the your logo to documentheader.jpg Save it to C: IR Connect/Live Open your Connect software and generate any of
