Connect will now allow you the option to email receipts and vouchers to customers Enabling Email Receipts and Email Vouchers From the back office select ‘Tools > Configure > Configuration > Receipt Printer Settings’ and change the following 4 settings Ask Before Printing Receipt, please set this to Y (this will enable a popup message
Using tags, this will allow custom popup messages / prompts when scanning products at the till. Creating till popup messages From the back office select ‘Tools>Tags’ or press ‘Ctrl+Shift+G’ to open the tag sets window and look for a tag set called ‘Till Popup Message’. Double click on the name ‘Till Popup Message’ to open
This is a guide on how to manage customer’s personal data within Connect. (Please note: any customers shown in the screenshots within this document are for documentation purposes and are not real customers or addresses). Contents: Object to processing Archiving old accounts Removing customer data Consent statements Filtering & reporting on consent preferences Click
(Note: If precise quantity and/or values of stock control is required in the business, then consider whether creating/using hot keys are to be used to process a transaction (sales, returns), as no stock control is accounted for when using a hot key.) This guide will help you to create and manage hot keys within the
This guide will walk through the steps to void an order, video is also available at the end of the guide. Sometimes it will be necessary to void an order due to incorrect input or cancellation of a customer order. This is done from the Till screen. Retrieve the order by either typing or scanning
Price Book is a module that allows you to charge different prices against customers based on specific products. The product pricing can be set up as a percentage, set price or quantity based. This is controlled on a list or per product basis. STEP 1: Price Book Setup 1. From the Back Office. Click on
A Stock Adjustment allows stock to be allocated for different events. For example, stock could be moved from a store to a virtual site called “Summer Launch Marketing Event”. A Stock Adjustment would be raised at the till for this, which would provide a paper trail and reason for the movement of stock. This would
The Connect Fulfilment Centre allows central processing of all website and mail orders. Using an intuitive Allocate, Pick, Pack and Despatch process any combination of your sites can fulfil large quantities of orders quickly, easily and securely. Connect uses an integrated on-line collaboration service to ensure orders are never fulfilled from two sites at the
In this article we will show you how to create Cartridges via Compound Products. Creating the Option Set In the Back Office, you will need to create a new option set by clicking on ‘Tools > Options’. The ‘Option Set’ window will open and you will need to click on the ‘New’ icon. Set your
Certain retailers must ensure that they have had signed declaration forms before a customer uses their services. An example of this would be a climbing centre. It is possible in Connect to tag products that will then ensure that a customer is assigned to the transaction and that they have ticked to say an agreement
