Label Printer Light What is the status light telling you? [su_divider] Resolutions 1. The printer is not receiving power. Have you turned on the printer power? Check power connections from the wall outlet to the power supply and from the power supply to the printer. 2. The printer is on and in an idle state.
Please use this guide if you are having difficulty in finding the serial number on your computer. Aures Odysee The serial number on the Aures Odysee can be found underneath the computer, you will have to turn your computer upside down to locate it. [su_divider] Frontier The serial number on the Frontier can be found
With the advent of the 2012 London Olympic Games many organisations are looking at Emergency Planning and this is a timely point to look at your own plans. Emergency planning is the process of preparing in advance in case of a major unexpected event. This document is aimed at helping you plan for your own
In this guide we will look at how you can add Security Roles to your Staff. You could use this to allow or restrict access to all areas of the Connect Till system. Getting Connect Ready You will first want to make sure that you have assigned Swipe Codes to your staff and that they
Reward Your Customers This document describes, the settings for a Customer Loyalty Scheme which are configurable within the Connect Platform, how to show loyalty points on a till receipt and how to view the number of points a customer has accrued. Where to find Customer Loyalty Settings In Back Office, click on “Tools” in the
This guide will show you how to add a Hot Key to Cafe Connect. This is used when the configuration setting for Hospitality mode has been enabled. From the Till front you will need to right click when in Hospitality mode and select ‘Add’. Now from your Active Stock window, select the Hot Key you wish
Loyalty Card Program Encourage customers to return to your shop and your website with loyalty points. These are earned whether items are purchased in-store or online. Once your chosen loyalty point threshold is reached, a voucher is automatically created for that customer. It is printed at the till to be handed over the counter or
Your Choice Of View The Connect Platform gives you the choice of two types of till layout. This document describes how to change the layout of the till. FROM Layout 1: TO Layout 2: There are no significant differences in functionality, but we feel that this gives a more modern look to the till and gives symbols
System Tags comprise of SPIVS (Sales Performance Incentives), Website Indicator Images and Website Product Personalisation Forms. Website Indicator Images can be added to articles to allow indication of a specific feature on the website, for instance ‘New’ or ‘Star Buy’ could appear as a small image attached to an article. Default website indicator images are
This help-sheet will guide you through transferring stock between your multi-site retail business. It provides a clean and easy way to move stock from one site to another keeping track of it along the way. There are two parts of this guide; firstly manual transfers and later on using the HHT. Goods Out (Manual) From
