This help sheet will show you how to enable ‘Coloured Till Modes’ and what the colours mean. Enabling Coloured Till Modes To Enable feature you need to be in the Back Office, Click on ‘Tools’ then ‘Configure’. Under the ‘Configuration’ tab, expand ‘Till Preferences’ then expand the ‘Layout’ folder. Select ‘Enable Coloured Till Modes’ and
Cafe Connect is ideal for retail businesses that include a cafe or small restaurant. It is a modern system that includes a programmable menu, table management, staff login, discounts and central reporting so that you can deliver a fast and efficient service. With multi-level menus so that you can move in and out of options
This document describes how the handheld scanner enables you to perform the following functions within Connect. Stock Take Stock Check Goods In Goods Out All functions are performed in real-time meaning your stock data is updated immediately ensuring maximum accuracy at the point of scanning. Important: You MUST log out after each use otherwise the
The purchase order functionality can be accessed from the Till view of Connect. With a quick change of till status you can create a purchase order to fulfil customer orders, petty cash and suggested orders based on min/max levels and sales based history. The Purchase Order functionality within Connect gives you the visibility of not
This help sheet will show you how to enable the Currency Panel and how to use it. Enabling the Feature To Enable feature you need to be in the Back Office, Click on ‘Tools’ then ‘Configure’. Under the ‘Configuration’ tab, expand ‘Till Preferences’ then expand the ‘Layout’ folder. Select ‘Show Currency Panel’ and change the
This document explains the process for taking orders through the Connect Till where the customer is not present. From the till, click on the button to the left of the label ‘Active Stock/Over the Counter’. The Change Article Brochure window will appear. Select ‘Sales Order’ by clicking on the radio button or the label ‘Sales Order’. Click on the button
This help-sheet guides you through processing damaged goods where a return does not require the item(s) to be put back into stock. At the Till, scan the customer’s receipt. Every Connect receipt has a unique barcode. If for some reason the barcode does not scan, enter the R0000XXX number that appears under the barcode. The details of
Processing Returns No retailer wants to perform refunds but in some cases it is vital to ensure Customer Goodwill or Trading Laws. Returns policies vary from Company to Company. This decision should include whether to return the value of the returned product in the form of: ● Cash ● Card ● Gift Voucher (Credit Note)
This helpsheet covers some hints and tips on using receipts and gift receipts on Connect. Allow Printing of Gift Receipts Go To Back Office. Click on “Tools” and then “Configure”. Open “Security” and click on “Allow Printing of Gift Receipts”. Set this to “Y”. Restart Connect. [su_divider] Printing a Gift Receipt with a Transaction On
This document will guide you through how to process sales from your eBay channel within the Connect Multichannel Centre. Pre-requisites In order to process sales from eBay Connect you will have already set up the eBay channel within the Multichannel centre by using the help sheet ‘eBay Connect Setup Guide’. Note: The orders will download
