This document describes how to add new staff members to the Connect software and how to enter a swipe code. Creating a Staff Member and Swipe Code In the Back Office, click the big Staff icon at the top of the screen. The Staff Management window will now open, press the ‘New’ icon to begin
This document describes the security settings that are configurable within the Connect Platform and their use. Security Settings within the Connect Platform Identify Till Operator This functionality enables you to identify a member of staff at the till and gives the ability to review who is selling at the till. Changing the setting to F
This helpsheet will guide you through adding your logo to your receipts and gift vouchers when using an Epson USB receipt printer. Personalisation of Receipts Create and save your company logo as ‘receipt-header.bmp’. The file type should be monochrome bitmap. This image should be set to 492 x 242 pixels. Using Windows Explorer, navigate to C:/IRConnect/Live/images/print and
This guide will show you how to add your own logo to documentation such as; Picking/Despatch notes, Quotes, Retail Receipts and Invoices. To start with, make sure you have closed down the Connect software. Select your company logo. Rename the your logo to documentheader.jpg Save it to C: IR Connect/Live Open your Connect software and generate any of
Connect provides additional statistics at the end of a session. This additional information can be found by clicking on the tabs labelled ‘Statistics’ and ‘Staff Discounts’ at the point of ending a session or from ‘Till Readings’ in the Back Office. The data held within these two tabs can be printed (together) to an A4
Click on the “No Sale” button on the till. Click on the “End of Session” button. Cash Drawer will open if one is connected. Click on “Till Declaration” tab. Click on the “Session End” tab. Count the number of coins (not the value) within each denomination and enter them in the appropriate field. Use the
When you want to take money from the till for milk, banking, further float etc. it is important to declare it in the till. This will keep your till correct when you come to end your session. Enter the value of the money being taken from the till in the “transaction entry field”. E.g. £200
No retailer wants to perform refunds but in some cases it is vital to ensure Customer Goodwill or Trading Laws. Returns policies vary from Company to Company. This decision should include whether to return the value of the returned product in the form of: Cash Card Gift Voucher (Credit Note) or Exchange Products. This document
There maybe many situations where you would like to apply a manual discount at the Till. You can do this in two forms. Line Level Discount – This allows you to apply discount to one or more items individually within a transaction. Transaction Level Discount – This applies a set discount to the whole transaction total. Line
From the Till front, there are two different types of selling modes from within Connect. Active Stock/Over Counter – Used for sales in shop. Active Stock/Sales Order – Used for Customer not present/Telephone orders. Changing Between the Two Modes From the Till front you will see the grey pricing bar and it will display what
