Emailing Receipts and Vouchers

Connect will now allow you the option to email receipts and vouchers to customers

Enabling Email Receipts and Email Vouchers

From the back office select ‘Tools > Configure > Configuration > Receipt Printer Settings’ and change the following 4 settings

  1. Ask Before Printing Receipt, please set this to Y (this will enable a popup message that will ask you if you want to print the receipt or email the receipt)
  2. Use Email Receipt, Please set this to Y
  3. Email From Address, please enter the email address that Connect will send the email from (This will display as FROM on the Email Receipt)
  4. Email BCC Address, please enter the email address you would like copies of the email receipts sent to

Please restart Connect for the changes to take effect

Adding Logo To Email Receipts (Optional)

Please save an image called ImageHeader.png in the following location C:\IR Connect\Live\formats\email_templates\images. This file needs to be in .PNG format, if you have any issues changing the file type please contact the Helpdesk

Please restart Connect for the changes to take effect

How To Send Email Receipts and Voucher Receipts

You can send email receipts from both Over Counter and Sales Order transaction.

You can assign a customer to the transaction and the email will be sent to their email address or you can press the Email Receipt button if a customer isn’t assigned to enter the customers name and email address

Once you press the Payment Type this message will be displayed on screen

Note: If you also have a receipt printer connected you will also get the option to Print Receipt

If you have a voucher on the receipt you will also get this option

This Is An Example Of An Email Receipt