This document describes how to set up your delivery charges on your website using the weight of the product.
What is Carriage by Weight? Carriage rate charged for the exact weight of the products ordered.
What is a Carriage Region? A carriage region is the way to determine differing delivery regions for which you wish to charge differing carriage rates as per your carriage supplier (e.g. Royal Mail, Courier etc).
How is Carriage Calculated? The actual carriage charged to the customer is calculated from a combination of the weight of the product and which region the customer is in.
How to set Delivery Charges in Weight Mode
Click on Tools in the Windows Menu Bar at the top of the Back Office window. Choose Configure from the drop down list. The Systems Options window will appear.
Click on the Configuration tab.
Click on and expand the Website group. Highlight Carriage Mode.
Enter ‘W’ in the right hand window.
If the default configuration settings have been changed (as above), click on the OK button and re-open the System Options as the changes made in the Configuration tab will affect the Preferences tab. Click on Tools in the Windows Menu Bar. Choose Configure from the drop down list. The Systems Options window will appear.
Follow Step 1.
Click on the Preferences Tab.
Click on the group labelled Carriage Region. You will notice that four carriage regions have been created by default.
Under of each of these group headings are suggested weight ranges. Click on each weight range and ensure that the values for Carriage Charge in the right hand window are in line with your current costs charged by your chosen carrier.
How to create additional carriage regions.
Click on Tools in the Windows Menu Bar at the top of the Back Office window. Choose Configure from the drop down list. The Systems Options window will appear.
Click on the Preferences Tab.
Click on and expand the group labelled Carriage Region. Four regions are created by default: Europe; UK Mainland;
UK Non Mainland; and Worldwide.
Click on the New Icon
Name the carriage region by over typing the highlit name of New Item, press the enter key to confirm name. Click on the Save Icon.
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How to Attribute a Weight to an Article (Product)
Click on Active Stock Button.
Highlight a particular article in the stock tree.
Enter the weight of the product in kilos into the field labelled Weight(kg).
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Troubleshooting Guide
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