Author Archives: Support Support

eBay API changes 2025

eBay have updated their API and you will need to login to their New API on your eBay sync system To log Connect into eBay’s new API you will need to navigate to your eBay stock tree and click the ‘Settings’ button. This will open your web browser and take you to the following page.

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Connect 6.45

New Features & Improvements CON-3740: Added a limit to the Fulfilment Centre to check the last 6 months orders CON-3739: Improvements to Database Optimisation CON-3139:  Significant Syncronisation improvements, where syncing between systems could take 5 minutes this has been reduced to around 15 seconds CON-3750: Interconnect check while Connect is running.  Will automatically check to

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Royal Mail Click and Drop

Royal Mail Click & Drop Help Guide This is a guide to link Connect and Royal Mail (RM) Click & Drop. This integration should only be installed on one Connect license. Royal Mail require weight to be added to your articles. For help on setting weight in Connect please visit this link https://support.intelligentretail.com/setting-up-delivery-charges-by-weight/ 1 Register

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Checking and voiding vouchers

Connect allows you to check voucher amounts, expiry dates and when the voucher was created. You can also void and un-void vouchers Checking voucher amounts, expiry dates and when the voucher was created From the Till screen, press the OPT button Then press the Check Voucher Details button Scan or enter the voucher code and

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Customer Data Imports

Contents: Exporting customer info Editing customer info Re-Importing customer info Exporting Customer Info To export your customer information, you need to go into the back office and into your customer tab. From within the customer tab you need to open up the reports feature and select “Customer Export Sheet” Run this as a spreadsheet and

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WEB 1.00 – 1.101

New Features & Improvements WEB-2392: Improve Sagepay transaction logs WEB-2387: Add a feed builder section to master settings WEB-2380: Order tracking set to ‘submitted for payment’ before a payment button is pressed   Fixes WEB-2444: Not all category pages are available WEB-2443: Refine by not returning correct results WEB-2439: Search not including full text correctly

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WEB 1.98 – 1.100

New Features & Improvements WEB-2332: Windcave requires ‘next’ click to return to site WEB-2276: Basket must allow zero value purchases WEB-2269: Product image to change on category page when option is selected WEB-2219: Add recaptcha option to newsletter sign up WEB-2127: Add ability to ‘Get free item’ discount scheme when it is ‘Transaction Price Activated’

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WEB 1.95 – 1.97

New Features & Improvements WEB-1999: Uploading page changed to add branding WEB-2112: Whatsapp share button WEB-1807: Gift Vouchers and Gift Cards marking as redeemed when there is a balance remaining WEB-1857: Mark resent confirmation emails in database WEB-2272: Add ability to hide sub menu items from navigation WEB-2207: Expose total basket weight to the checkout

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