Category Archives: Uncategorised

E-Gift Cards

This help sheet will guide you through how to create E-Gift Cards in Connect to be sold online. 3. Once you have created the E Gift Card, you can change the name of the product and add an image and full text 4. You can then move to product to a category 5. We would

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eBay API changes 2025

eBay have updated their API and you will need to login to their New API on your eBay sync system To log Connect into eBay’s new API you will need to navigate to your eBay stock tree and click the ‘Settings’ button. This will open your web browser and take you to the following page.

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Royal Mail Click and Drop

Royal Mail Click & Drop Help Guide This is a guide to link Connect and Royal Mail (RM) Click & Drop. This integration should only be installed on one Connect license. Royal Mail require weight to be added to your articles. For help on setting weight in Connect please visit this link https://support.intelligentretail.com/setting-up-delivery-charges-by-weight/ 1 Register

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Checking and voiding vouchers

Connect allows you to check voucher amounts, expiry dates and when the voucher was created. You can also void and un-void vouchers Checking voucher amounts, expiry dates and when the voucher was created From the Till screen, press the OPT button Then press the Check Voucher Details button Scan or enter the voucher code and

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Customer Data Imports

Contents: Exporting customer info Editing customer info Re-Importing customer info Exporting Customer Info To export your customer information, you need to go into the back office and into your customer tab. From within the customer tab you need to open up the reports feature and select “Customer Export Sheet” Run this as a spreadsheet and

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WEB 1.83 – 1.89

New Features & Improvements WEB-1626 – Back in Stock Email Functionality WEB-28 – Sort by Newest Products / In Stock Products WEB-1654 – Multiple Abandoned Basket Emails with different content to be sent at different intervals WEB-1697 – Allow customers to create custom product listing pages via the editor WEB-1731 – Website has the ability

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Importing Compound Products

This help sheet will guide you through how to import compound products PLEASE NOTE: If you are using options for your contained products you will need to make sure that they have unique Article Code Suffix’s, to do this go to the Back Office, click Tools and then Options, open the Option set you are

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WEB 1.83 – 1.89

New Features & Improvements WEB-1626 – Back in Stock Email Functionality WEB-28 – Sort by Newest Products / In Stock Products WEB-1654 – Multiple Abandoned Basket Emails with different content to be sent at different intervals WEB-1697 – Allow customers to create custom product listing pages via the editor WEB-1731 – Website has the ability

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Discontinued products or options

For lines that have large volumes of options this process will allow you to expire old options, which will then hide them from the web shop and active stock windows, without having to recreate products each season without the now discontinued options. Marking products/options as discontinued From the Back Office, tag the article or option

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